Question 1

Is it legal to buy crackers online in India?

Accepted Answer

Yes. As per government regulations, we don't process online payments for crackers — you submit an enquiry through our site and confirm the order directly with our team via WhatsApp, in line with local fireworks sale rules.

Question 2

Do you deliver crackers across India?

Accepted Answer

We deliver to select areas across India from our Sivakasi facility. Check our delivery areas on the About page, or ask our team via WhatsApp to confirm delivery to your location.

Question 3

Are your crackers safety certified?

Accepted Answer

Yes, all our crackers are sourced directly from licensed Sivakasi manufacturers and are safety-tested and certified.

Question 4

Is there a minimum order amount?

Accepted Answer

Yes, a minimum order amount applies and is shown in your cart — this keeps delivery viable for smaller, remote orders.

Question 5

How do I place an order?

Accepted Answer

Browse products, add items to your cart, and submit your enquiry — we'll redirect you to WhatsApp to confirm details and complete your order directly with our team.

Question 6

Can I track my order?

Accepted Answer

Yes — use the Track Order page with your order ID or phone number to check status.

Question 7

What payment methods do you accept?

Accepted Answer

We currently accept Cash on Delivery (COD). Your enquiry is confirmed via WhatsApp before dispatch, so you'll know the final total before paying.

Question 8

Are your crackers suitable for use around children?

Accepted Answer

Always supervise children closely around any fireworks, including sparklers. See our Safety Tips page for full guidance on safe use around kids.

Question 9

Can I return or exchange crackers after delivery?

Accepted Answer

Due to the nature of the product, we're unable to accept returns once crackers are delivered. If your order arrives damaged or incorrect, contact us via WhatsApp right away.

Question 10

Do you offer wholesale or bulk pricing?

Accepted Answer

Yes — for large or bulk orders, contact our team via WhatsApp or the Contact page and we'll help put together a custom quote.

Question 11

How are crackers packed for delivery?

Accepted Answer

All orders are packed securely to prevent damage in transit, in line with safety regulations for transporting fireworks.

Frequently Asked Questions